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Patient Rights and Responsibilities

1201 East Spring Street • New Albany • 812.945.6142

 

You have the right to:

  • Voice your opinion about the care provided and to recommend changes in policies and services by contacting your health care provider.

  • Be provided with information about the organization and its services.
     
  • Participate in decisions about your health care and treatment plan.

  • Be treated with respect and dignity.

  • Receive from your health care provider complete information about your diagnosis and proposed procedure or treatment alternative, including non-treatment, in order to give informed consent.

  • Refuse any procedure or treatment if you so do desire and to the extent permitted by law, be told what effect this may have on your health.

  • Receive full consideration of privacy or confidentiality with regard to all information and records about your care.

  • Know the cost (co-payment, deductible, coinsurance) or care and treatment and receive an explanation of your financial obligation when required.

  • Have 24-hour access to your health care provider or covering physician.

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PATIENTS RESPONSIBILITIES:

  • Know the benefits and exclusions of your coverage.
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  • Provide your health care provider with complete and accurate health information.

  • Follow the treatment plan agreed upon by you and your health care provider.

  • Contact your health care provider for any care needed after-hours or for any questions and assistance.

  • Know how to access health care services in routine, urgent, and emergency situations.

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PATIENT BILL OF RIGHTS

The American Medical Association’s Council on Ethical and Judicial Affairs considers the following patients’ rights to be fundamental:

  1. The patient has the right to receive information from physician and to discuss the benefits, risks, and cost of appropriate treatment alternatives.  Patients receive guidance from their physicians as to the optimal course of action.  Patients also are entitled to obtain copies or summaries of their medical records, to have their questions answered, to be advised of potential conflicts of interest that their physicians might have and to receive independent professional opinions.

    The patient has the right to make decisions regarding the health care that is recommended by his or her physician.  Accordingly, patients may accept or refuse any recommended medical treatment.

    The patient has the right to courtesy, respect, dignity, responsiveness, and timely attention to his or her needs.

    The patient has the right to confidentiality.  The physician should not reveal confidential communications or information without the consent of the patient, unless provided for by law or by need to protect the welfare of the individual or the public interest.

    The patient has the right to continuity of health care.  The physician has an obligation to cooperate in the coordination of medically indicated care with other health care providers treating the patient.  The physician may not discontinue, treatment of a patient as long as further treatment is medically indicated, without giving the patient sufficient opportunity to make alternative arrangements for care.

  2. The patient has a basic right to have available adequate health care.  Physicians, along with the rest of society, should continue to work toward the goal.  Fulfillment of this right is dependent on society providing resources so that no patient is deprived of necessary care because of an inability to pay.  Physicians should continue their traditional assumption of a part of the responsibility for the medical care of those who cannot afford essential health care.

 

(SOURCE:  Fact Sheet, June 1994, Department of News & Information, American Medical Association, 515 North State Street, Chicago, Illinois 60610, Telephone: 312-464-4443, Fax: 312-464-5839.

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